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Rossi Moda — Terms & Conditions | Last Updated: October 2026
Welcome to Rossi Moda. These Terms & Conditions govern your use of our website and the purchase of products through our online store.
By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
1. Company Information
The Rossi Moda online store is operated by:
Shop Brand: Rossi Moda
Legal Company Name: MARCATO MEDIA LIMITED
Company Number: 17409623
Company Type: Private Limited Company
Registered Office:
Office 1650
85 Dunstall Hill
Wolverhampton
United Kingdom
WV6 0SR
Customer Support:
info@rossi-moda.com
Website: rossi-moda.com
The registered company information should be kept consistent across your Contact Information, Terms & Conditions, Privacy Policy and other legal pages.
2. Scope of These Terms
These Terms & Conditions apply to all purchases made through the Rossi Moda online store.
They cover:
- Product purchases
- Orders and payments
- Pricing
- Shipping and delivery
- Cancellations
- Returns and refunds
- Product issues
- Customer support
- Use of our website
Nothing in these Terms is intended to remove or restrict any consumer rights that cannot legally be excluded.
3. Products & Product Information
We make reasonable efforts to ensure that product descriptions, images, colors, sizes and other information displayed on our website are accurate.
However:
- Product colors may appear slightly different depending on your device or screen.
- Measurements may have minor variations.
- Product specifications may vary between different products.
- Availability may change without notice.
Please review the product description and size chart carefully before placing an order.
If you have questions about a product, contact us at:
4. Prices
All product prices are displayed on the website in the applicable currency shown by the store.
Where applicable, taxes and other charges will be displayed during checkout.
Shipping charges, where applicable, will be shown before you complete your purchase.
We reserve the right to correct obvious pricing or product-information errors.
If an order has been placed based on an obvious pricing error, we may contact you before fulfilling the order.
5. Order Placement
When you place an order through Rossi Moda, you are submitting an order to purchase the selected products.
Before completing your purchase, you should review:
- Products
- Sizes
- Colors
- Quantity
- Shipping address
- Shipping costs
- Total order price
You are responsible for ensuring that the information provided during checkout is accurate.
For online purchases, customers should be clearly informed that placing the order creates an obligation to pay. UK distance-selling rules also require key information about the transaction to be provided clearly before the order is placed.
6. Order Confirmation & Contract
After placing an order, you will normally receive an order confirmation email acknowledging your purchase.
The order confirmation will contain relevant information such as your order number and purchased products.
We may cancel an order before fulfillment if:
- A product is unavailable
- There is an obvious pricing or product-information error
- We suspect fraudulent or unauthorized activity
- We are unable to fulfill the order for reasons outside our reasonable control
If we cancel an order after payment has been received, we will arrange an appropriate refund.
7. Order Changes & Cancellations
If you need to change or cancel an order, contact us as soon as possible:
We will try to accommodate cancellation or address-change requests before the order enters processing or shipment.
Once an order has been processed or shipped, we may not be able to make changes.
If cancellation is no longer possible, you may use the applicable cancellation or return rights described in our Refund & Return Policy.
8. Shipping & Delivery
We use fulfillment and shipping partners to process and deliver orders.
Shipping availability, shipping costs and estimated delivery times depend on factors including:
- Delivery destination
- Product
- Shipping method
- Fulfillment location
- Carrier
- Order volume
The applicable shipping cost and estimated delivery information will be displayed at checkout where available.
For additional information, please see our Shipping Policy.
Delivery Delays
Delivery estimates are not guaranteed delivery dates.
Delays may occur because of:
- Customs processing
- Carrier delays
- Weather
- Public holidays
- Transportation disruptions
- Incorrect address information
- High shipping volumes
Where applicable, statutory consumer rights remain unaffected.
9. International Orders, Customs & Taxes
For international orders, customs duties, import taxes, VAT, or other government charges may apply depending on the destination and applicable shipping arrangement.
Unless checkout specifically states that such charges are included, customers may be responsible for applicable customs or import charges.
We do not represent that all international orders are shipped on a DDP basis.
Customers are responsible for providing accurate information and complying with applicable import requirements in their destination country.
10. Returns & Cancellation Rights
Our Refund & Return Policy forms part of these Terms & Conditions.
We offer a 30-day return period for eligible products, subject to the conditions described in our Refund & Return Policy.
Where mandatory consumer cancellation rights apply, those rights are not restricted by our voluntary 30-day return policy.
For example, UK distance-selling rules generally provide consumers with 14 days from delivery to notify the trader that they wish to cancel, followed by a further period to return the goods.
Return Conditions
Returned products should generally be:
- Unworn
- Unwashed
- Unused
- Undamaged
- In their original condition
- Returned with applicable original tags and packaging
Certain products may be subject to legally permitted exclusions.
Please contact:
before sending a return so that we can provide the appropriate return instructions.
11. Return Shipping Costs
For a standard return because you have changed your mind, selected the wrong size, or no longer want the product, the customer is generally responsible for the return shipping cost, unless otherwise stated or required by applicable law.
For defective, damaged, or incorrectly supplied products, Rossi Moda will review the issue and provide an appropriate remedy in accordance with applicable law and our Refund & Return Policy.
12. Refunds
Once an approved return has been received and inspected, we will process the applicable refund.
Refunds are normally issued to the original payment method.
The processing time may depend on the payment provider or bank.
Where statutory cancellation rights apply, statutory refund deadlines will be followed.
For our voluntary return process, please refer to the Refund & Return Policy for further details.
13. Damaged, Defective or Incorrect Products
If you receive a product that is:
- Damaged
- Defective
- Incorrect
- Missing parts or items
please contact us at:
Please provide your order number and clear photographs where appropriate.
We will investigate the issue and, where applicable, provide a replacement, refund, repair, or another remedy required by applicable law.
Your statutory consumer rights are not affected by this policy.
14. Customer Responsibilities
Customers are responsible for:
- Providing accurate billing information
- Providing a complete delivery address
- Selecting the correct product, color and size
- Reviewing product information before purchasing
- Providing accurate contact information
If an order cannot be delivered because of incorrect or incomplete information supplied by the customer, additional delivery or re-shipping costs may apply where permitted by law.
15. Ownership of Products
Unless otherwise required by applicable law, ownership of purchased goods passes to the customer once the applicable purchase price has been paid in full.
16. Website Use
You agree not to misuse the Rossi Moda website.
You must not:
- Attempt to gain unauthorized access to our systems
- Interfere with website functionality
- Use the website for fraudulent purposes
- Upload malicious software
- Copy or reproduce website content without permission
- Use automated systems to interfere with the operation of the website
We reserve the right to restrict access where necessary to protect our website, customers, business, or systems.
17. Intellectual Property
Unless otherwise stated, the content displayed on the Rossi Moda website, including:
- Brand name
- Logos
- Website design
- Text
- Graphics
- Images
- Product presentation
- Other original content
is owned by or licensed to Rossi Moda or its relevant rights holders.
You may not reproduce, distribute, modify, or commercially use our original content without prior permission.
18. Third-Party Services
Our store may rely on third-party services for functions including:
- Payment processing
- Website hosting
- Order fulfillment
- Shipping
- Analytics
- Customer communications
These third-party services may have their own terms and privacy policies.
Where appropriate, their services are used to help us operate and fulfill your order.
19. Limitation of Liability
Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.
Nothing in these Terms affects statutory consumer rights.
To the extent permitted by law, Rossi Moda will not be responsible for losses caused by circumstances outside our reasonable control, including significant carrier disruption, natural disasters, government actions, customs delays, or other unforeseeable events.
20. Events Outside Our Control
We will not be responsible for failure or delay in performing our obligations where the delay results from circumstances beyond our reasonable control.
These may include:
- Natural disasters
- Severe weather
- War or civil unrest
- Government restrictions
- Strikes
- Major transportation disruptions
- Customs delays
- Internet or infrastructure failures
- Significant carrier disruptions
We will make reasonable efforts to minimize the effect of such events.
21. Complaints & Customer Support
If you have a complaint or concern regarding an order, product, delivery, return, or refund, please contact us first:
Please provide your order number and a clear description of the issue.
We will review your complaint and work with you toward an appropriate resolution.
22. Governing Law
These Terms are governed by the laws applicable to the operation of MARCATO MEDIA LIMITED, subject to any mandatory consumer protection laws that apply to customers in their country of residence.
Nothing in these Terms is intended to deprive consumers of mandatory rights available to them under applicable local law.
23. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect:
- Changes to our business
- Changes to our products or services
- Changes to shipping or returns
- Changes in applicable laws
- Changes to our website
The latest version will be published on this page with the relevant Last Updated date.
24. Related Policies
The following policies also apply to purchases made through Rossi Moda:
- Privacy Policy
- Refund & Return Policy
- Shipping Policy
- Contact Information
- FAQ
- About Us
These policies should be read together with these Terms & Conditions.
25. Contact Information
Rossi Moda
Operated by:
MARCATO MEDIA LIMITED
Company Number: 17409623
Registered Office:
Office 1650
85 Dunstall Hill
Wolverhampton
United Kingdom
WV6 0SR
Customer Support:
info@rossi-moda.com
Website:
rossi-moda.com
© 2026 Rossi Moda. All rights reserved.
