Politique d’expédition
Rossi Moda — Shipping & Delivery Information | Last Updated: October 2026
At Rossi Moda, we work with international fulfillment and shipping partners to deliver your orders to destinations supported by our store. We aim to provide a straightforward and transparent shipping experience from checkout to delivery.
Shipping costs and estimated delivery times are displayed during checkout and may vary depending on the destination, product, shipping method, and order size.
1. Order Processing
After you place an order, our fulfillment process begins.
Orders are generally processed within 3–5 business days before being handed over to the shipping carrier. Processing may take longer in some circumstances, such as high order volumes, product availability issues, or holidays.
Once your order has been dispatched, you will receive a shipping confirmation email when tracking information is available.
CJdropshipping, our fulfillment provider, states that standard processing time can vary depending on inventory and fulfillment circumstances.
2. Shipping Costs
Shipping charges are calculated based on factors such as:
- Delivery destination
- Product
- Package weight and dimensions
- Selected shipping method
- Available fulfillment location
The applicable shipping cost will be displayed at checkout before you complete your purchase.
Shipping costs are not necessarily free and may vary between products and destinations.
3. Delivery Times
Delivery times depend on the destination and shipping method selected for your order.
Your estimated delivery time will be provided during checkout where available.
As shipping times can vary between products and destinations, the estimated delivery date shown at checkout should be used as the most relevant delivery estimate for your order.
Please note that the delivery estimate generally consists of:
Processing Time + Transit Time = Estimated Delivery Time
CJdropshipping also explains that delivery time is divided into processing time and shipping/transit time.
4. International Shipping
Rossi Moda may fulfill orders through international fulfillment facilities and shipping partners.
The actual dispatch location may vary depending on product availability and the fulfillment location selected for your order.
For international deliveries, additional customs procedures may sometimes affect delivery time.
5. Customs, Duties & Taxes
For international orders, customs duties, import taxes, VAT, or other government-imposed charges may apply depending on the destination country and the shipping arrangement.
Unless your checkout specifically states that such charges are included, any applicable customs duties, import taxes, or similar charges are the responsibility of the customer.
Customers are responsible for complying with the import requirements applicable in their country.
6. Order Tracking
Once your order has been shipped, we will send a shipping confirmation email containing your tracking information when available.
Tracking updates may take some time to appear after the carrier receives the package.
If your tracking information does not update immediately, please allow additional time for the carrier's system to register the shipment.
7. Delivery Delays
Estimated delivery times are estimates and are not guaranteed delivery dates.
Delivery may be delayed because of circumstances outside our direct control, including:
- Customs inspections
- Weather conditions
- Carrier delays
- Public holidays
- Transportation disruptions
- Incorrect or incomplete address information
- High shipping volumes
If a significant delay occurs, please contact us at:
8. Incorrect Shipping Address
Customers are responsible for providing accurate and complete delivery information at checkout.
If you notice an incorrect address after placing your order, contact us immediately at:
We will try to update the address before the order is processed or shipped.
Once an order has been dispatched, we may be unable to change the delivery address.
Additional shipping charges may apply if a package needs to be re-shipped because of an incorrect or incomplete address provided by the customer.
9. Lost, Damaged or Incorrect Orders
If your order arrives damaged, contains the wrong product, or appears to have been lost during delivery, please contact us at:
Please provide:
- Order number
- Description of the issue
- Photos of the package/product where applicable
- Tracking information, if available
We will review the issue and work with the relevant fulfillment or shipping partner to determine the appropriate solution.
10. Multiple Packages
Depending on product availability and fulfillment locations, items from the same order may occasionally be shipped separately.
If this happens, you may receive more than one tracking number or delivery at different times.
You will not be charged additional shipping fees simply because your order is dispatched in multiple packages unless otherwise stated at checkout.
11. Contact Us
If you have any questions about shipping or delivery, please contact:
Rossi Moda Customer Support
Email: info@rossi-moda.com
Please include your order number whenever contacting us about an existing order.
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